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Full time, Part Time & Casual Opportunities Available

 

About Us

Booroongen Djugun Limited (BDL) is an Aboriginal community-controlled organisation. BDL was founded in consultation with traditional Elders and designed to reflect the emotional, spiritual, and physical needs connected with the traditions and customs of Aboriginal people. BDL continues to operate in alignment with these core foundations to this day providing cultural safe services and employment for all Aboriginal Torres Strait Islander Residents, Staff, Clients, and Community.

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Primary Purpose

Provide assistance to older people and/or people with disabilities their carers, to remain living independently in their own homes and community, in a dignified and safe manner in accordance with individual care plans.

 

Key responsibilities and duties

  • Support clients to achieve and maintain wellbeing and independence as outlined in the individual service plan and in accordance with the Active Service Model.

  • To be responsible for the direct provision of the highest possible standard of a range of Home & Community Care Services to clients as determined by their assessed service plan including:Assist clients with household/environmental tasks in relation to personal care and support

  • Maintain a safe, hygienic living environment

  • Undertake a range of cleaning tasks

  • Provide a range of Personal Care tasks which enable the clients to maintain their desired standards of personal care and hygiene.

  • Assist with bathing, sponging or showering of clients

  • Assist with toileting

  • Assist with mobility such as getting out of bed, dressing, transferring to a commode or wheelchair.Undertake a range of personal assistance/respite tasks as determined by the assessed service plan to support client independence and social support which may include:

  • Assist with meal planning and preparation

  • Undertake shopping, banking and correspondence as required

  • Escort clients to appointments or for shopping or leisure activities

  • Assist with recreational activities appropriate to client preference.

  • Adhered to BDL policies and quality standards in the delivery of services at all times.

  • Provide a high level of customer service that is responsive, non judgemental and professional to clients and carers at all times.

  • Have clear understanding of SIRS and RIs and obligations to report

  • Report and refer all complaints following the feedback and complaints Management and resolution System

  • Report and refer all incidents following the incident management system

  • Submit accurate and timely records of work performed.

  • Report variations to specified tasks and timeframes in accordance with service communication and monitoring protocols.

  • Monitor and report changes/concerns regarding client wellbeing and identified opportunities for enhancing client independence and social involvement.

  • Participate in continuous improvement and staff development processes as required by the Community Care Coordinator.

 

Core Competencies/Requirements/Experience

  • Certificate III in Individual Support or Certificate IV in Individual Support (highly desirable)

  • Experience in undertaking general household duties, respite care and personal care tasks with frail people, people with disabilities and carer’s. (desirable)

  • Experience working in related field with frail aged or people with disabilities and their carer

  • Current First Aid and CPR certification

  • A current driver licence and use of your own vehicle covered with comprehensive insurance is required for this position.

  • This role requires the use of your own personal mobile phone

  • Experience and capacity to undertake general household duties, respite care and personal care tasks, which may at times be repetitive and/or physically demanding.

  • Ability to communicate effectively, non-judgementally and empathically with older people, people with disabilities and their carer’s.

  • Awareness and support of the philosophies of healthy ageing and the Wellness and reablement initiatives and approaches.

  • Willingness to learn electronic rostering and time-sheet processes

  • Ability to work without direct supervision, but within a directed framework.

  • Ability to perform the range of domestic assistance, respite care and personal care tasks outlined in the Key Responsibilities.

  • Ability to perform services in strict accordance with service plans, quality standards and Occupational Health and Safety.

  • Awareness and support of the philosophies of healthy ageing and the Wellness and reablement initiatives and approaches.

  • Ability to use relevant equipment including vacuum cleaners, washing machines and lifting devices in a safe and competent manner.

  • Ability to undertake repetitious, physically demanding tasks.

  • Good verbal and written communication skills.

  • Ability to communicate effectively, be non-judgmental, empathic and patient with older people and people with disabilities.

  • Ability to report and resolve issues in consultation with the Community Care Coordinator.

  • Ability to provide a high level of care and customer service.

  • A high standard of personal integrity, with a commitment to client confidentiality.

  • Ability to work without direct supervision, but within a directed framework.

  • Ability to complete rostered work within allocated timeframes.

  • Ability to provide accurate and timely records and verbal reports.

  • NDIS Clearance

  • Working With Children Check

  • Completion of the NDIS Worker Module prior to commencement

 

Key Relationships – Internal and External

  • Internal: 

Community Care Coordinators

Executive Manager, Service Delivery

Other employees, contractors and volunteer

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  • External:

Clients

Carers

External Service providers

General Public

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 WHS Responsibilities

  • Participate in the development of a safe and healthy workplace

  • comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures

  • cooperate with management in its fulfilment of its legislative obligations 

  • take reasonable care to ensure their own safety and health and that of others, and to abide by their duty of care provided for in the legislation 

  • to report any injury, hazard or illness immediately, where practical to their supervisor

  • not place others at risk by any act or omission

  • not wilfully or recklessly interfere with safety equipment

 

Capability and competencies 

  • Understanding/knowledge of an integrated rostering system eg. Shift Care or MYP based systems 

  • Eager to learn new concepts and practices 

  • Detail oriented 

  • Empathetic and compassionate toward people 

  • Highly organised 

  • Ethically minded 

  • Adaptable and open to change 

  • Trustworthy 

  • Ability to work without direct supervision, but within a directed framework

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​How to Apply

If you are interested in applying, please submit your resume to careers@booroongendjugun.com.au or apply online.

 

If you have any questions, please phone 6560 2020 to discuss with Tory, HR Officer for Recruitment and Experience.

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Support Worker

Residential Care Facility

Community Care Services

College

02 6560 2100

02 6560 2100

1800 630 230

Quick Links

337-351 River Street Kempsey NSW 2440                     Mon – Thur 8:30am – 5:00pm, Fri 8:30am - 3:00pm            

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Booroongen Djugun Limited acknowledges the Traditional Owners, the Dunghutti Nation, on whose land we meet, share, live and work. We pay our respects to Elders past, present and emerging and extend our respect to Aboriginal and/or Torres Strait Islander peoples from all Nations of this land.

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