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337-351 River Street Kempsey NSW 2440 02 6560 2100 Mon – Thur 8:30am – 5:00pm, Fri 8:30am - 3:00pm
BSB20120 Certificate II in workplace skills
About this Course
This qualification is designed for individuals who are at the entry-level of Business Services job roles or those who are preparing to enter the workforce. It aims to develop the necessary skills required for undertaking basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. The individuals in these roles work under direct supervision and perform mainly routine tasks with limited practical skills and fundamental operational knowledge in a specific context.
Disclaimer: We do not guarantee successful completion or employment outcomes, as these are beyond Booroongen Djugun Limited's control.
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Nationally recognised qualification
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12 Month course
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payment plans available
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Government funding for eligible students
Key Information
Course Delivery Options
1. Face to Face
What you will learn
Completing this qualification, you will develop your skills in the following areas:
You will acquire:
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communication skills
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Customer Service skills
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Problem Solving skills
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Organisational skills
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Planning and Time Management skills
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Teamwork abilities
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knowledge of Safe work practices and how to apply
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basic technology skills and use of technical equipment
Course Duration
This course is structured to be completed within an approximate 12 month timeframe
Times will vary with each student, be sure to enquire about credit transfers, RPL or personal requirements
Cost
Full Fee: $4,350.00
Please note: this course may be fee free or available at at reduced cost.
For more information:
NSW Smart and Skilled funding eligibility
Payment Options
There are 10 units to complete for this qualification, at a cost of $435.00 per unit. This payment is due before commencement of each unit of competency.
If, for any reason, you are unable to complete the course no further cost is payable.
More Information
Total number of units: 10
Core units: 5
BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others
Electives: 5
BSBPEF101 Plan and prepare for work readiness
BSBOPS203 Deliver a service to customers
BSBPEF201 Support personal wellbeing in the workplace
BSBTEC201 Use business software applications
BSBTWK201 Work effectively with others
More Information: Packaging Rules BSB20120
For further possible packaging option please contact us.
